Report A Concern


You are always welcome to contact us by phone (276) 679-1160 to report a concern but, for your convenience, we are offering these options for online reports as well. Thanks for using the service.

City of Norton


General Inquiry/Work Order/Comments/Complaint Form


If you have a question, work order request, compliment, or complaint, we would like to know.
Submit a Comment

Report Potholes


If you are aware of potholes in your neighborhood, please notify us by using our new Request Tracker system.
Submit Pothole Request



Norton Police Department

General Inquiry/Comments/Complaint Form

If you have a question, compliment, or complaint, we would like to know.
Submit A Comment












Report Safety Concerns


If you are aware of a potential safety issue in the community please let us know.

Submit Safety Concern



Report Street Light Outage
If you notice a Street Light that is not working, please let us know.
Submit Outage Report





TIPS Form


If you would like to anonymously report illegal activities to the Police Department, please use this option.
Submit A Tip