A “cross connection” is an unprotected actual or potential piping or plumbing arrangement between a customer's piping system and the public water system through which a substance other than potable water could flow back into the public system.
In 2010 the Cross Connection Control & Backflow prevention program was approved by the Virginia Department of Health Office of Drinking Water and adopted by the City of Norton. Under the program the City of Norton is required by the Virginia Department of Health Office of Drinking water to to ensure the proper backflow prevention device(s) are in place to protect the water supply of contamination. Our first step in implementing the Cross Connection Control Program is to survey our customers. Your cooperation is needed in order to reduce the chance of contaminating our water system. You are asked to complete and return the survey form within 30 days.
If further information is needed please contact: Andrew Greear by phone: 679-1205, by email: andrewg@nortonva.gov or Winfred Collins by phone: 679-1160.

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Outside Hose Bibs Swimming Pool Animal Watering Trough Shampoo Bowl/Sink Private Well Darkroom/Photo Development Equipment Frost-Proof Yard Hydrant Jacuzzi Dry Cleaning Equipment Cistern to Collect Rain Water Lawn Irrigation or Sprinkler System Fire protection Sprinkler System Mop Sink/Laundry Sink with Threaded Spigot Baptismal Pool

Dye Vat Steam or Hot Water Heating System Carbonated Drink Machine Fish Pond Booster Pump Solar Heating System Hot Tub Dialysis Equipment Water Storage Tank Commode Tank Flush Valves Submerged in the Tank Sink or Bath Tub Outlet Pipe Below the Rim of the Fixture Water Filter, Water Softener or Other Water Treatment Device Hand Held Kitchen Sink or Shower Spray Head